System Status
All Systems Operational
REST API Operational
90 days ago
99.99 % uptime
Today
EU region Operational
90 days ago
99.99 % uptime
Today
US region Operational
90 days ago
99.98 % uptime
Today
Admin Panel Operational
90 days ago
99.99 % uptime
Today
EU region Operational
90 days ago
99.99 % uptime
Today
US region Operational
90 days ago
100.0 % uptime
Today
AWS Operational
Route53 Operational
EC2 - N. Virginia Operational
EC2 - Ireland Operational
Database - Ireland Operational
Database - N. Virginia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Resolved - At 16:26 UTC our monitoring system indicated elevated load on our API and database infrastructure. At 16:28 UTC this issue escalated further and caused an outage in our API services. As the alarm went out, our 24/7 operations team started the recovery and all systems were operational by 16:39 UTC. We had two brief performance degradations during the recovery process (16:48-16:50 and 17:06-17:08) that affected a small number of our customers.

The issue was caused by a misconfiguration in our Sense Platform that led to increased database load which caused transactions to time out in our API layer. Our engineering team is working on performance improvements to prevent such issues from happening again.
Nov 24, 16:30 UTC
Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.