We regret to inform our customers that SEON APIs in the EU region were inaccessible today from 10:19 UTC until 11:08 UTC. The incident was caused by an issue in our API Gateway layer. The root cause of the event is currently under investigation. Currently, the most likely cause is a malfunction in one of our provider’s underlying systems. All SEON APIs are now operational, and our 24/7 SRE team closely monitors system performance to avoid any further occurrences. We thank you for your patience and apologize for the inconvenience caused.

SEON APIs in the EU region became inaccessible at 10:19 UTC. Our 24/7 SRE team is investigating the issue and working on the mitigation.