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Fraud API Service Degradation

Jul 26, 2025 at 09:50pm UTC
Affected services
REST Service - EU Region

Resolved
Jul 28, 2025 at 12:41am UTC

SEON APIs in the EU region experienced elevated latency and partial timeouts with the Fraud API between 00:00 and 00:04 UTC on Saturday, July 28, 2025, affecting less than 0.8% of requests. The issue has been resolved, and all systems are fully operational. We thank you for your patience and apologize for the inconvenience caused.

Created
Jul 26, 2025 at 09:50pm UTC

SEON APIs in the EU region experienced elevated latency and partial timeouts with the Fraud API between 21:49 and 22:05 UTC on Saturday, July 26, 2025, affecting less than 1.5% of requests. The issue has been resolved, and all systems are fully operational. We thank you for your patience and apologize for the inconvenience caused.