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Scheduled Maintenance (EU)

Feb 20 at 11:00pm CET  –  Feb 21 at 02:00am CET
Affected services
REST Service - EU Region
Admin Panel - EU Region

Feb 21 at 01:38am CET

The maintenance has been finished successfully; the system is fully operational.

Feb 21 at 12:43am CET

The maintenance window has been extended by 1 hour.

Feb 20 at 11:00pm CET

Please note that on February 20, we'll be doing planned maintenance on the SEON services. This important step will help us upgrade our databases for better performance and security for our customers.

Maintenance schedule:
- US Region: February 20, 08:00 - 10:00 UTC
- EU Region: February 20, 22:00 - February 21, 01:00 UTC

During this period, you might face short disruptions in the SEON APIs and Admin Panel. These intermittent outages could last from 30 seconds to 2 minutes. API requests during these outages will result in 5XX HTTP error response codes.

All services will resume normal operation after the maintenance window, with no changes required to your current integrations.

To minimize disruption, please make sure your systems can manage short downtimes of the SEON APIs.

We appreciate your patience and understanding and apologize for any inconvenience as we work to improve our services.