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Maintenance

Planned Database Maintenance (US)

Mar 24 at 09:00am CET  –  Mar 24 at 01:00pm CET
Affected services
REST Service - US Region
Admin Panel - US Region

Maintenance
Mar 24 at 09:00am CET

We’d like to inform you of a scheduled maintenance window on Tuesday, March 24, between 8:00 and 12:00 UTC, when we will be performing upgrades to our database infrastructure in the US region. You may experience brief, intermittent service interruptions during the maintenance window; please see details below.

This planned work is part of our ongoing investment in platform reliability, performance, and security.

While we will take all necessary steps to minimize impact, you may experience brief service interruptions during this window, including:
- Intermittent 5XX responses from the Fraud API (30 seconds to 5 minutes)
- Short outages of the Admin Panel (30 seconds to 5 minutes)
- Incomplete responses for Fraud History and Geo Lookup and Device Fingerprint features
- Temporary delays in alert creation and Admin Panel notifications

All services will automatically return to normal operation once maintenance is complete. No action is required on your side, and existing integrations will continue to function as usual. To reduce potential disruption, we recommend ensuring your systems can tolerate short API unavailability during the maintenance window.

We appreciate your understanding and apologize for any inconvenience.