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Degraded

Performance Degradation

May 16 at 12:28pm CEST
Affected services
REST Service - EU Region

Resolved
May 16 at 01:02pm CEST

SEON APIs in the EU region experienced a performance degradation from 2024-05-16 10:28 UTC until 11:02 UTC. The system was generally available during this period but some customers experienced elevated response times and intermittent 5xx responses due to gateway timeouts.

Created
May 16 at 12:28pm CEST

SEON APIs in the EU region experience performance degradation. Our team is working on the resolution.