Previous incidents

July 2024
No incidents reported
June 2024
No incidents reported
May 2024
May 13, 2024
1 incident

API Performance Degradation

Degraded

Resolved May 13 at 02:44am CEST

SEON APIs in the EU region experienced a performance degradation from 2024-05-13 00:13 UTC until 00:44 UTC. The system was generally available during this period but some customers experienced elevated response times and intermittent 5xx responses due to gateway timeouts.

1 previous update

May 08, 2024
1 incident

API Performance Degradation

Degraded

Resolved May 08 at 11:33am CEST

SEON APIs in the EU region experienced a performance degradation from 2024-05-08 09:25 UTC until 09:33 UTC. The system was generally available during this period but some customers experienced elevated response times and intermittent 5xx responses due to gateway timeouts.

1 previous update