Previous incidents
Performance Degradation
Resolved May 16, 2024 at 11:02am UTC
SEON APIs in the EU region experienced a performance degradation from 2024-05-16 10:28 UTC until 11:02 UTC. The system was generally available during this period but some customers experienced elevated response times and intermittent 5xx responses due to gateway timeouts.
1 previous update
API Performance Degradation
Resolved May 13, 2024 at 12:44am UTC
SEON APIs in the EU region experienced a performance degradation from 2024-05-13 00:13 UTC until 00:44 UTC. The system was generally available during this period but some customers experienced elevated response times and intermittent 5xx responses due to gateway timeouts.
1 previous update
API Performance Degradation
Resolved May 08, 2024 at 09:33am UTC
SEON APIs in the EU region experienced a performance degradation from 2024-05-08 09:25 UTC until 09:33 UTC. The system was generally available during this period but some customers experienced elevated response times and intermittent 5xx responses due to gateway timeouts.
1 previous update