SEON APIs experiencing performance degradation. Our team is working on the resolution.
Resolved
Oct 21 at 12:01am CEST
We are pleased to inform you that the incident affecting SEON services has been resolved. All SEON services are now operating normally, and performance has returned to expected levels.
The disruption was caused by a global vendor operational issue, and we will continue to monitor the systems closely to ensure ongoing stability.
We sincerely appreciate your patience and understanding during this time, and we apologize for any inconvenience caused.
Affected services
Updated
Oct 20 at 06:33pm CEST
We want to inform you that SEON is currently experiencing service degradation affecting the US environment. Response times and Dashboard performance may be slower due to an issue with a global vendor, who is actively investigating. We apologize for any inconvenience and appreciate your patience.
Affected services
Updated
Oct 20 at 11:52am CEST
We are pleased to inform you that the issue affecting SEON services has been fully resolved. All SEON services are now operating normally, and performance has returned to expected levels.
The disruption was caused by a global vendor operational issue, which has now been addressed. We will continue to monitor the systems closely to ensure ongoing stability.
We sincerely appreciate your patience and understanding during this time, and we apologize for any inconvenience caused.
Affected services
Created
Oct 20 at 10:09am CEST
Customers in SEON's US Service region may be experience performance degradation and higher than normal latencies. This is due to a global vendor's operational issue. Our vendor is investigating, and our team is working with them to resolve the issue as fast as possible
Affected services