Previous incidents
Brief Service Degradation
Resolved Oct 31, 2025 at 11:11am UTC
Between 10:10 and 10:21 UTC, SEON experienced a temporary service degradation. This occurred during the rollout of a planned system update, which led to a brief reduction in available service capacity. The issue was promptly identified and resolved, and normal operations were fully restored.
SEON APIs experiencing performance degradation. Our team is working on the re...
Resolved Oct 20, 2025 at 10:01pm UTC
We are pleased to inform you that the incident affecting SEON services has been resolved. All SEON services are now operating normally, and performance has returned to expected levels.
The disruption was caused by a global vendor operational issue, and we will continue to monitor the systems closely to ensure ongoing stability.
We sincerely appreciate your patience and understanding during this time, and we apologize for any inconvenience caused.
3 previous updates
Planned Maintenance Update (EU)
Resolved Oct 16, 2025 at 01:30am UTC
The planned SEON database maintenance has been successfully completed, and services are back to normal operation.
Thank you for your patience during the extended window!
1 previous update