Previous incidents

November 2023
No incidents reported
October 2023
No incidents reported
September 2023
Sep 23, 2023
1 incident

API Outage


Resolved Sep 23 at 01:08pm CEST

We regret to inform our customers that SEON APIs in the EU region were inaccessible today from 10:19 UTC until 11:08 UTC. The incident was caused by an issue in our API Gateway layer. The root cause of the event is currently under investigation. Currently, the most likely cause is a malfunction in one of our provider’s underlying systems. All SEON APIs are now operational, and our 24/7 SRE team closely monitors system performance to avoid any further occurrences. We thank you for your patienc...

1 previous update