Previous incidents

June 2025
Jun 21, 2025
1 incident

CDN delivery issue – cdn.seondf.com

Degraded

Resolved Jun 23 at 09:15pm CEST

The issue with the cdn.seondf.com domain has been resolved and service has been returned to normal.
No further action is required on your behalf even if you have already migrated. All following domains are operating normally.
- cdn.seondf.com
- cdn.seonintelligence.com
- cdn.deviceinf.com
- cdn.dfsdk.com

If you continue to have issues with this, please reach out to SEON support for help.

1 previous update

May 2025
May 06, 2025
1 incident

Fraud API Outage

Resolved May 06 at 11:03pm CEST

SEON API’s in the EU region experienced an outage with the Fraud API for 5 minutes between 21:03 to 21:08 UTC on Tuesday May 6th 2025. During this time customers API transactions encountered transaction failures. All SEON APIs are now fully operational, and 24/7 SRE team is closely monitoring to avoid any further occurrences. The root cause of the incident is currently under investigation. We thank you for your patience and apologize for the inconvenience caused.

April 2025
No incidents reported